customers

A customer service training proposal is used to propose a training programme for the employees of a company whereby the customer service department will be trained on how to interact with customers better and how to solve their problems and answer their queries easily. Customer service is a very important part of a company as it helps to keep the company’s good image and also retain customers by not losing them to rival firms. By catering to their needs and problems effectively, companies crea...

A customer care training proposal is a document which proposes to improve the customer care services of a company by training its employees to communicate with the customers more effectively and solve their problems patiently. Customer care consists of a very important part in an organisation as it is the first contact a customer makes with the organisation. If the customer care executives are not able to make a good impression then the image of the company is hampered and it may also lose its c...